role of housekeeping department in hotel

A hotel consists of many departments with Front Desk, Housekeeping, Food Production, and Food & Beverage forming the fundamentals of their daily operations. Thus we enjoyed keeping a sparkling house for ourselves and the guest who visit at the hotel. He or she is usually the main point person for the housekeeping department when communicating with other departments, like in emails or meetings. The main aim of the Hotel industry is to prepare a perfect environment for guests so they can feel privileged to be inside an organization. Although housekeepers are invisible to most guests, it’s the housekeeping department to ensure the hotel maintains high standards in cleanliness and puts forth a positive public image. Housekeeping Department: The housekeeping department is responsible for the cleanliness, maintenance, and aesthetic upkeep of rooms, public areas, back areas, and surroundings in a hotel and for the immaculate care and upkeep of all guest rooms and public spaces at all times. A hotel … The success and credibility of the hotels' business depend mainly on their quality standard practices and competent professionals who performed the tasks as mentioned above. Its main significance is to ensure cleanliness, comfort and safeguard in the hotel and to professionally upkeep a higher level of quality service at all times. Your email address will not be published. After an interview, if all goes well, the hotel welcomes a new housekeeper to the team. One of the most important roles of housekeeping is to clean or freshen guest rooms while guests are out or while a room is between guests. Hotel Businesses have been using PMS technology to improve their daily operations and automation for the last three decades. Its main function is to maintain the cleanliness of the entire Hotel. Housekeeping management is at the core of hotel operations and can make the difference between a reputed hotel and one that guests are unlikely to visit again. Deb Ng is a freelance writer and published author with over 17 years of experience in creating content for the web. This inter-departmental process is automated with the use of a Housekeeping software that offers an easy allocation of room status to each department respectively. » Providing updates of rooms to front office like under clean rooms, Out of order and Etc. In addition to the tidiness and sanitary… Here are some of the features of this material management. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Room Cleaning and Management:- One of the main roles of Housekeeping is to prepare guest rooms and pass on this information to the Front office for selling and allotting these to the next upcoming guest. Difference between a Hotel PMS, Channel Manager, OTAs and Booking Engine. How Cloud Computing Is Emerging As The First Choice For The Hospitality Industry? A Housekeeping Software should be customized as such to keep business activities profitable in every aspect. Some items that are commonly found in the Housekeeping department are: Vacuum Cleaners; Brooms; Mops and Sponges; … Many housekeepers move on to become supervisors or managers. Housekeeping is an operational department in a hotel, which is responsible for cleanliness, maintenance, aesthetic upkeep of rooms, public area, back area and surroundings. The housekeeping department not only turnarounds (prepares and clean guestrooms) on a timely manner it also cleans and maintains everything in the hotel so that the property is as fresh and attractive similar to the day when it opened the doors for the … Housekeeping is what hotels depend on to keep up on regular cleanliness. Rooms to front office like under clean rooms, and most housekeepers are also a means for communication all. 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